The questions customers ask us most, with the answers written down. Each one takes a few minutes, so you can read one before you send us a file. If anything still isn't clear, just ask! We're happy to explain.
HandbookKept up to date
The design rules we print to: walls, overhangs, holes and fits, warping, splitting, orientation, text, materials, designing with AI, and what to send us.
Edition 115 min read
4 min read
Sculpting your own miniatures? What a resin slicer needs that a render never shows: one closed solid, outward normals, real thickness, the right file and scale.
Read it11 min read
What to tell ChatGPT or Claude so the model it makes prints well, which file to ask for, and how to get a multicolor 3MF that opens painted in Bambu Studio.
Read it6 min read
Gridfinity is a free storage standard on a 42mm grid. How to measure a drawer, design the bins in your browser, and send the whole drawer to us at once.
Read it2 min read
Bigger than the print bed isn't the end of the job. How we split large models, where the seam goes, how the pieces join, and when splitting is the wrong call.
Read it3 min read
Found something on MakerWorld, Printables, Thingiverse or Thangs? Send us the file, the link, or both, and we'll print it. How to pick the right version.
Read it3 min read
A very precise hot glue gun, working one layer at a time. What FDM printing actually does, why parts aren't solid inside, and why you don't need to know any of it.
Read it3 min read
PLA, PETG, PCTG or TPU? Answer three questions about heat, weather and flex, and the right plastic for your part picks itself.
Read it2 min read
Layer direction, inside corners, wall thickness and ribs: the design choices that decide whether a printed part survives, and what they cost you.
Read it2 min read
Infill is the setting customers ask us to raise most often, and usually the wrong lever. What it does, the three bands that matter, and how to stop overpaying.
Read it2 min read
We print up to 13 colors in one part. Color is priced by how often the printer swaps filament, not by how many you use. Here's how to keep it cheap.
Read itUpload your model for an instant quote, or just describe the part and we'll tell you what it should be made of.